The ION Shower Head is backed by a 30 day money back guarantee (less S&H). A 10% restocking and processing fee will be applied to all approved returns.
The ION Shower Head must be returned in good working condition with an accompanied All returns must have an accompanied approved RA# (Return Authorization). Postage/Shipping for return is at buyer's expense.
To receive an RA# call our office 1.760.444.0373 - 1.888.900.CNGI (2644)
Limited lifetime warranty (50 years) for Kenrico© ION Shower Head EX.
The ION Shower Head filter comes with rare quartz, citrine crystals and Japanese hot spring minerals that work for a lifetime. Therefore, there is no need of buying a replacement filter. The ION Shower Head is made of very durable resin and designed for decades of use. However, the shower head is not warranted against dropping, impact or physical damage.
Warranty and Limited Remedy Kenrico warrants to the original purchaser that the Kenrico ION Shower Head EX will be free from defects in materials and workmanship for 50 years. The warranty does not include normal wear and tear or failure due to operator misuse, carelessness or accidental cause. Kenrico makes no other warranties or conditions, express or implied, including but not limited to, any implied warranty or condition, or merchantability or fitness for a particular purpose. If the product is defective within the warranty period stated above, your exclusive remedy and Kenrico’s and seller’s sole obligation shall be, at Kenrico’s option, to replace the product.. Limitation of Liability Except where prohibited by law, Kenrico and seller shall not be liable for any loss or damage arising from this Kenrico product, whether direct, indirect, special, incidental or consequential, regardless of the legal theory asserted, included warranty, contract, negligence or strict liability. The foregoing Warranty and Limited Remedy and Limitation of Liability language may be changed only by a written agreement signed by authorized officers of Kenrico and the seller.